I am Erasmus student and i have problem
At the beginning of semester You probably cannot sign in. This is due to missing username in system KOS. In few days you should have KOS account and all should work just fine or you can contact us and we will create you temporary account.
After first 14 days of semester Please contact us via “Nahlásit chybu” button in down right corner.
I have problem with signing in.
Please confirm in usermap that you also can not sign in there. If it doesn´t work there then:
If you can sign in usermap, then please contact us via “Nahlásit chybu” button in down right corner.
I am not enrolled in my course.
I was enrolled today. Enrolments are synchronized at 4AM, if you need to be enrolled today, please contact your teacher. Teachers can start manual synchronization for their course from KOS.
I was enrolled earlier than today. Please contact us via “Nahlásit chybu” button in down right corner.
I cann´t see course content.
Please contact your teacher. If needed (s)he will solve this problem with us.
I don’t know how to use Moodle, who will help me?
Center for knowledge management provides regularly scheduled consulting and workshops. They take place every Thursday between 10-12 at T2:C4-158.
You can also contact your department’s local administrator.
Moodle is a widely spread system, you can often find useful information in the official documentation Moodle Docs.
Something is wrong, where can I find help?
Most of departments have a local administrator, you can ask them for help.
Bug reporting can be found in the bottom right corner of the screen. Describe the bug in a pop-up window, add a screenshot as well and JIRA task is automatically created. We will further inform you about a solution to the reported problem.
Last but not least, you can send your comments and ideas for improvements or complaints to email@example.com
Where do I see my courses?
On your dashboard there are all courses you have a role in. You can access the dashboard from sidebar, by clicking Moodle FEL logo (left top corner) or from user profile menu (right top corner). You are automatically redirected to the dashboard from home page after logging in.
The courses you participate(d) in are listed by semester.
I cannot see the course I teach in Moodle.
The primary data source for Moodle FEL is university’s core information system KOS. Therefore you should first check whether you are listed among course’s teachers in KOS. If not, ask at your department’s secretary to add you there and wait for the overnight synchronization of participants.
In case you are listed among course’s teachers in KOS but you still can’t see your course, ask your local administrator for help. He or she will probably help you out. They will either manually enroll you to an existing course or they will create a new course. When creating a new course, the local administrator will need this information from you:
- Which course(s) you wish to create?
- Do you have subjects with similar content or with the same synopsis (e.g. old and new accreditation of the subject)? In this case, these courses can be merged, creating a single instance (page) in Moodle that will be visible for students of both subjects. You can still work separately with groups of students, but they only see one page with shared materials. Warning: for merged courses, also student classification is also shared. Therefore you should consider whether there are any differences in classification between courses before merging.
- In which semester will the course start? When will you teach it for the first time?
- What should be the structure of your course? You can choose between themed layout (lectures, practices, homework, ...) and weekly layout (Week 1, Week2, ...). Examples of layouts can be found here (themed / weekly layout).
In case you need to create a course that does not exist in KOS (e.g. external cooperation) contact Moodle administrators via firstname.lastname@example.org
Who will have access to my course? Who will be able to interact with it?
Access to the course depends on its visibility settings. You can choose from three modes: public, visible to logged in users, visible to logged in members of faculty. A public course can be accessed by anyone, even without logging in. You can restrict access of your course so only logged in CTU members can see it. Last option is that only logged in users from faculty of elecrical engineering can access the course. You can further modify the visibility of specific sections, materials etc. within the course. Naturally only enrolled students may interact with the course. Therefore students who are not enrolled cannot participate in the course (write tests, collect points, submit homework, ...).
How about other courses and courses from previous semesters? When looking for materials for example before state exam.
There is an instance of Moodle course for every semester the course exists in KOS. All courses in Moodle are than archived and accessible in read-only mode. All FEE teachers and students can access all courses in Moodle FEE. Users stay enrolled in courses even after the archivation process. This enables them to find instances of courses from past semesters easily on their dashboard (e.g. before the state exam).
How does the life cycle of a course look like? When is the course created, when is the course active and when is it archived? Can I work with archived courses? How does the import from last years materials work?
Instances of courses in Moodle are created automatically for each semester according to their presence/activity in KOS and previous existence in Moodle. Instances are created at given time.
A course in Moodle can be in three states:
- Courses in preparation are only visible for enrolled teachers who can edit them before semester begins.
- Courses are opened during the semester. Courses are automatically opened according to the schedule. Access to each course depends on its visibility settings.
- At the end of the exam period, courses are automatically archived. Archived courses are available in read-only mode to anyone.
When will be users enrolled to the course? Are users being synchronized with KOS after the beginning of the semester? Can I manually enroll a student? Will he not be overwritten by an import from KOS?
Synchronization of users happens between Moodle and KOS on daily basis. There is the following difference between synchronization of teachers and synchronization of students:
- Teachers are being synchronized every single day from the beginning of the course until its archiving.
- Students are being synchronized daily from the official beginning of enrolments (see the official schedule of the academic year). The synchronization stops 14 days after the beginning of the semester.
Synchronization can be triggered manually too. You can also manually add a single user (teacher or student) to your course. Automatic synchronization has no effect on manually enrolled users and will not remove them from the course.
Is there any backup of my courses? I accidentally deleted something, is there any way of undoing it? I want to have my own backup of my courses, how can I download them?
Moodle makes daily backups of all modified courses. Backups are stored at the servers of SVTI. We keep backups of active and archived courses, you don’t need to backup courses manually, yet you still have the possibility to do so.
The backup can be triggered from the „Course administration“ section in the part „Backup and restore“. The backup has a special format. Its folders can be viewed in any slightly more advanced file manager (f.e. Total Commander).
The course can be restored from one of the server backups or from your own back up by dragging the folder to the labeled panel. You can precisely set the parts of the course that should be restored. (You can restore f.e. only one specific section).
We are here for you. We will help you set up your course and classification, teach you how to use course activities and study materials. Contact us vie email, or visit us in room T2:C2-85.
Due to high number of courses (over 800 each semester) we delegate large number of problems to local managers. Each manager has assigned department and will help you with your problems. If your department doesn´t have local manager, please contact us directly via email.
|Admin User||Faculty of Electrical Engineeringemail@example.com|
|Miroslav Müller||Department of Electrical Power Engineeringfirstname.lastname@example.org|
|Pavel Máša||Department of Circuit Theoryemail@example.com|
|Radek Sedláček||Department of Measurementfirstname.lastname@example.org|
|Martin Molhanec||Department of Electrotechnologyemail@example.com|
|Josef Černohous||Department of Economics, Management and Humanitiesfirstname.lastname@example.org|
|Jan Bauer||Department of Electric Drives and Tractionemail@example.com|
|Radek Havlíček||Department of Electric Drives and Tractionfirstname.lastname@example.org|
|Pavel Puričer||Department of Radioelectronicsemail@example.com|
|Radek Havlíček||Department of Languagesfirstname.lastname@example.org|
|Vladimír Janíček||Department of Microelectronicsemail@example.com|
|Moodle FEL Admin||Faculty of Electrical Engineeringfirstname.lastname@example.org|
|Katarína Krbilová||Faculty of Electrical Engineeringemail@example.com|
|Ladislav Oppl||Department of Electromagnetic Fieldfirstname.lastname@example.org|
|Jaroslav Jíra||Department of Physicsemail@example.com|
|Admin Radka||Faculty of Electrical Engineeringfirstname.lastname@example.org|
You can meet semester code in KOS, moodle and others CTU systems.
|2||Two last digits from the year|
Course code FEL
|3||Programme for which is course intended or 0 for all programme.|
|5||Last two digits of the department|
|6||2-4 letters chosen by teacher for the course|
Course code FIT
|3||Unique course code|
|4||Course version or nothing|