Quality management - B1M16JAK

Credits 5
Semesters Winter
Completion Assessment + Examination
Language of teaching Czech
Extent of teaching 2P+2S
History of quality management (QM), Current approaches to quality management, quality management system (QMS) based on ISO 9001, Process management, Quality planning, Metrology in QM, Control of documents and records, Internal audits of QMS, Continual improvement of QMS, Integrated management, Statistic methods in QM, Accreditation and certification
Course outlines
1.History of quality management (QM), quality, main principles
2.Current approaches to QM, company and industry standards
3.EU approach to QM, situation in CR, legal frame of QM
4.Quality management system (QMS) based on ISO 9001
5.Management responsibility in QM
6.Resource management in QMS
7.QM during product realization - design and development
8.Metrology in QM
9.Continual improvement of QMS
10.Internal audit of QMS - nonconformities and their sources
11.Control of nonconforming product
12.QMS implementation and certification
13.Accreditation and certification
14.Reserve lecture
Exercises outlines
1.Quality characteristics, Quality management system (QMS)
2.TQM, Quality awards
3.Process management
4.Requirements for documented QMS, control of documents and records
5.Quality planning
6.Quality control during product realization - planning
7.Quality control during product realization - purchasing, control of production and service provision
8.Measurement, analysis and improvement in quality management
9.Internal audit of QMS
10.Case studies
11.Integrated management (EMS, ISMS...)
12.Statistic methods in in quality management
13.Selected TQM methods
14.Reserve seminar
1.Nanda, V.: Quality management system handbook for product development companies, CRC Press, New York 2005
2.Kanji, G. K, Asher, M.: 100 Methods for Total Quality Management,London, SAGE, Publications Ltd., 1996
3.Kemp, S.: Quality Management Demystified,McGraw-Hill Professional Publishing, 2006